Terms of Service

Last updated: 24 March 2026

1. Acceptance of Terms

By accessing or using the ProFlow platform ("Platform"), operated by LaFezMay Pty Ltd ("we", "our", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Platform Overview

ProFlow is a marketplace that connects vetted freelance professionals with clients seeking specialised technical services. The Platform facilitates job posting, applicant screening, assignment management, milestone tracking, and submission reviews.

3. Account Registration

To use the Platform, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

You must be at least 18 years of age to register. By registering as a freelancer, you confirm that you are operating as an independent contractor and not as an employee of ProFlow.

4. Freelancer Obligations

As a freelancer on the Platform, you agree to:

  • Provide truthful information about your qualifications, credentials, and experience
  • Complete assigned work to the standard and timeline specified in each job assignment
  • Maintain valid licences and certifications as required for your service categories
  • Comply with all applicable Australian laws, including tax obligations (ABN required)
  • Respond promptly to communications regarding active assignments

5. Screening and Approval

All freelancer applications are subject to review and approval by ProFlow administrators. We reserve the right to reject, suspend, or revoke any application or account at our sole discretion. Passing an assessment does not guarantee approval.

6. Intellectual Property

Work product created through assignments on the Platform is subject to the terms agreed between the freelancer and the client for each specific job. ProFlow does not claim ownership of freelancer work product.

The ProFlow name, logo, and platform design are the intellectual property of LaFezMay Pty Ltd and may not be used without written permission.

7. Payments and Fees

Payment terms, rates, and schedules are specified in each job assignment. ProFlow facilitates payment processing but is not responsible for disputes between freelancers and clients regarding payment amounts or timing.

Freelancers are responsible for their own tax obligations, including GST where applicable.

8. Prohibited Conduct

You may not:

  • Use the Platform for any unlawful purpose
  • Submit fraudulent credentials or misrepresent your qualifications
  • Attempt to circumvent the Platform to engage directly with clients for the purpose of avoiding Platform processes
  • Upload malicious files, scripts, or content
  • Use automated systems (bots) to interact with the Platform
  • Harass, threaten, or abuse other Platform users

9. Account Suspension and Termination

We may suspend or terminate your account at any time for violation of these Terms, suspected fraud, or any other reason at our discretion. You may close your account at any time by contacting us, subject to completion of any outstanding assignments.

10. Limitation of Liability

To the maximum extent permitted by law, ProFlow shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the fees paid by you to ProFlow in the 12 months preceding the claim.

11. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted access, error-free operation, or that the Platform will meet your specific requirements.

12. Governing Law

These Terms are governed by the laws of the State of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. Material changes will be communicated via email or Platform notification.

14. Contact Us

For questions about these Terms, contact us at:

Email: legal@lafezmay.com

Website: https://lafezmay.com